I was attracted by the fletchdale pistonhead advert that offered prompt, polite and respectful service, as I was not in a position to deal directly with the public when selling my Ferrari 355 GTB. I rang luke the afternoon before leaving for the far east , and explained my time restrictions , as well as giving an honest description of my car to him over the phone.
Luke then travelled up the 200 miles to be at my house at 8.30 the following morning, spent 40 minutes carefully examining the relevant paperwork , and a further 30 minutes examining the car, before taking the car for a test drive. At the end of this, he made an acceptable offer to buy the car outright, at a price that was a small but significant amount more than I had been previously offered by other Ferrari specialists.
The key attraction for me in dealing with Luke and Hamish at Fletchdale , was not so much the sale price (important as that was), but rather the straight forward , efficient and gentlemanly manner in which they both dealt with me.
I wish them both, and Fletchdale, the best for the future,
"I really wasn't sure what to expect when turning up at their office in London, but it shows you cannot judge on appearances alone. Luke and Hamish had a very professional and courteous approach. Without a hint of pushiness, they just gave me the time I needed to look over the 911 twice and take on two test runs to be sure that it was the car that I wanted. When I couldn't make it to collect the car on a given day they offered to deliver the car out to me. I'm happy to recommend Flecthdale and I wouldn't hesitate to do business with them again. "
"My experiences with Fletchdale Cars Ltd was nothing short of stellar. Luke (Dimsdale) provided clear, up to date and prompt communication throughout my buying experience.
I found the company to be very approachable, knowledgable and enthusiastic in their work. The on viewing the car it was as described and Luke was able to answer any questions, as well as provide in depth feedback about the vehicle. Luke provided me with a fair price for my old car, and made the buying process very simple and clear, I had never part exchanged a vehicle before.
My new car has been a joy and without fault, as a customer I feel this reflects well on Fletchdale and shows they do their best to provide a quality product and service, regardless I do feel if something where to go wrong, it would be sorted with little fuss.
As a whole, I am very impressed with the company, I feel the level of customer service, the quality of their products and professionalism has made them a company I trust, would return to and recommend to others.
Thank you for all your hard work gentlemen. "
"I knew I needed a new car, but wasn't certain which would suit me best. All my questions were answered, I now have exactly the model I wanted, in the right colour and correct in every detail. All the trouble and time was taken out of my hands by "Fletchdale". In under a week my new car was delivered to my home, my old car taken away. I am thrilled with the car and care I received. If only everything could be this simple. From a very satisfied client."
"I rang Fletchdale looking for a recently released model of Audi. It was a popular version and I had list of extras and wanted a particular colour. Not only did Fletchdale find me exactly what I wanted but it was also at a great price. It was delivered, fully checked out, within ten days of my initial enquiry, can't ask for more. Such an ideal experience that my mother went on to order an A6 from them a year later- she was equally impressed."
"For most private individuals unconnected with the motor trade, buying and selling a car can be an irksome and time-wasting business. Luke takes the hassle out of it with competence and charm. I told him what I wanted in round terms, he had two excellent suggestions within a day, and when I'd made a decision he offered a very fair price for my car. I had not been looking forward to trying to find a buyer on the market. It seems to me that he has identified, very usefully, a niche in the market and filled it excellently. The whole business has been a pleasure."
"I am a repeat customer of Fletchdale and have always been very satisfied with the service I have received. I have used them to both source a car for me and to sell various other cars over the years. They are always very professional, knowledgeable, honest and are a joy to deal with which makes a change in the world of cars, a field that does not have the best reputation. In short they are a great outfit and I am very happy to recommend them."